Terms & conditions

1. Agreement

Please read these Terms and Conditions and agree to these terms and conditions before purchasing any of our products or services.  We always treat all our clients fairly and with respect, and would ask you to agree and accept these terms and conditions ,by  using our service in any capacity you are agreeing to the below terms

2. Company Information

Telephone: 07983570764    Email: rich@roaroutdoor.co.uk

3. General

These Terms and Conditions shall apply to all documentation and services.  Nothing in these Terms and Conditions shall affect the Client’s statutory rights as a Consumer.

4. Intellectual Property

The copyright and all intellectual property rights of our courses, the content of them and associated materials is owned solely by Roar Outdoor 

5. The Order

For Sup Sessions – the order is made online though our booking and payment system.

For all other sessions – you must contact rich@roaroutdoor.co.uk to complete the booking process. 

6. Payment and Fees

For online booking – the fees in GBP shown on our website are inclusive of all taxes prevailing at the time. These bookings are made online only and payments for these courses are made in advance with no delivery charge.  Payments can be made by debit or credit card, using any of the following payment cards: MasterCard, Visa, American Express.

For sessions booked by email – payments must be made by bank transfer within 48 hours on receipt of invoice to confirm the booking. 

In the case of a late payment that has not been paid after 30 days of invoice sent a 10% charge on monies owed will be applied and again on every 10th day thereafter until balance is settled 

If you have a payment issue, please contact: rich@roaroutdoor.co.uk promptly and provide all relevant details relating to your purchase.

7. Delivery

Sessions are delivered in person at our various locations of which you will be informed of at point of booking.

8. Cancellation and Refunds

All cancellations should be notified to Roar Outdoor in writing via email.  

For all courses – you can cancel or receive a full refund minus a 10GBP admin fee up to 72 hours before your session. for private sup sessions and 14 days for trip or large group bookings

9. Complaints

In the event of a complaint, we have a formal complaint procedure to follow.  Please contact rich@roaroutdoor.co.uk for details.

10. Equal Opportunities

We are committed to equal opportunities and fair treatment, supporting access and equality of opportunity for all participants, while safeguarding the integrity of the session.  This applies to all.

11. Data Protection, Security and Site Use

11.1 GDPR

The General Data Protection Regulation (GDPR) came into effect in 2018.  We comply with all applicable data protection law whenever we handle personal data.  We’re committed to protecting the privacy of those using our services and the confidentiality of the personal information that our candidates/clients provide us.  We always endeavour to make sure that the information we hold about our candidates/clients is accurate and up to date.  We will never pass on or sell personal information to third parties.

Your personal information is only used in accordance with GDPR for Data Protection Laws.  You must also comply with all applicable requirements of the Data Protection Laws.  You agree to our processing the personal data you provide.  You warrant that the data you provide will be accurate and if the data is not your own and you are applying on behalf of another person, for the purpose of the Data Protection Laws, you warrant that you have permission to provide us with the data.  In addition you agree that we are entitled to process the data for the permitted purposes.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

11.2 What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes

11.3 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  We do not store this information.

11.4 Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

11.6 Media

Photographs and other media taken by staff during the session will be provided to the client and may also be used in future advertising and social media. We will always strive to obtain confirmation of use for this purpose from our clients.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

11.7 Misuse

You must not misuse our websites by knowingly introducing: illegal, immoral, offensive, harmful or malicious content.  You must not attempt unauthorized access to our website as you would be committing a criminal offence under the Computer Misuse Act 1990.  Any such breach will be reported to the relevant authorities and we will cooperate with those authorities by disclosing your identity to them.  In the event of such a breach of the law and of this provision, your right to use our websites will cease immediately.

11.8 Viruses

We do not give any guarantee that our website will be secure or free from viruses.  You should make use of your own virus protection software and take responsibility for configuring your computer.

11.9 Third parties and backup services

We use a third party supplier (IONOS by 1&1) as our Internet Service Provider.  They host the web site on their servers and provide backup and restore facilities. We also back up our website and store the information locally.

12 Liability

Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.  We will under no circumstances be liable for:

  • any loss of sales, profits, business opportunity or revenue
  • loss or corruption of data, information or software
  • any indirect or consequential loss

13. Review of Terms

We review and may modify these Terms and Conditions from time to time to reflect changes in regulatory requirements and relevant laws. Every time you order Courses from us, the Terms and Conditions in effect at the time of your order will be the ones applicable.